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Fiscal Year 2020 Statutory Review of Compliance With Notice of Federal Tax Lien Filing Due Process...

The Director, Collection Policy, Small Business/Self-Employed Division, should issue guidance to reinforce IRM 5.19.6.18 to ensure that ACS Support function employees processing undeliverable mail determine if the notice is addressed to the primary or secondary taxpayer, perform address research for the appropriate taxpayer, and document to whom the notice was addressed.