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The Taxpayer Protection Program Includes Processes and Procedures That Are Generally Effective in...

The Commissioner, Wage and Investment Division, should review the 256 cases that the CSCO function referred to the RICS organization in CY 2017 that were not included in TIGTA’s sample of 26 cases to ensure that the cases were properly resolved. This should include obtaining the taxpayers’ complete SSNs for those Forms 3210 with an incomplete SSN.