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TIGTA's previous website is temporarily unavailable. We are providing this interim website to keep you informed about our latest reports and how you can submit a complaint or report fraud, waste, and abuse within IRS programs or by IRS employees.

Actions Need to Be Taken to Address Inaccurate Internet Search Engine Taxpayer Assistance Center...

On August 23, 2023, we alerted IRS management that language on the IRS.gov website could be perceived as though taxpayers can visit any local IRS office and obtain service. We also identified two locations listed as providing in-person document review, which incorrectly identified the cities of Charlottesville and Fredericksburg as being in Vermont when these cities are in Virginia. In addition, the city of Brattleboro was incorrectly displayed as being in Virginia, when the city is in Vermont.