Error status

TIGTA's previous website is temporarily unavailable. We are providing this interim website to keep you informed about our latest reports and how you can submit a complaint or report fraud, waste, and abuse within IRS programs or by IRS employees.

Opportunities Exist to Improve Taxpayer Service to Underserved, Underrepresented, and Rural...

The Chief Taxpayer Experience Officer should define the demographic characteristics of an underserved, underrepresented, and rural taxpayer for Service-wide use. Once identified, this information should be shared with all IRS business units involved in delivering the IRS’s goal of increasing access to and availability of various customer service options.